Home / Customer Service / Policies & Conditions
Policies & Conditions
Are you a distributor or representative working with Bobrick? Browse the links below to find the documentation and policy information you need.
Advertising Protocol
Bobrick seeks to have a consistent, current and logical advertising message throughout our distribution channels and across all mediums.
Download >
Warranties & Limitations
See Bobrick products that are warranted to be free from defects in workmanship and material under normal usage.
Download >
Shipping & Freight Claims Policy
Review policies and procedures for freight claims in the event that goods are damaged or lost in transit.
Download >
Sales Order Terms & Conditions
Applicable to all orders for Bobrick goods or services sold by, Bobrick Washroom Equipment, Inc., or any subsidiary thereof.
Download >
Purchase Order Terms & Conditions
Applicable to all purchase orders issued by Bobrick Washroom Equipment, Inc., or any subsidiary thereof.
Download >
Quote Terms
Review standard quote terms associated with Bobrick toilet partitions and accessories, including factory quotes and validity periods.
Download >
Freight Terms
Review terms and conditions associated with freight quotes, including requested changes to service.
Download >
Country of Origin
Review Bobrick products listed with country of origin.
Download >
iBob
Distributors rely on iBob to obtain job quotes for accessories and partitions, place orders, check order status, check stock availability and much more!
Log In >
Digital Library & Literature Request Site
Need literature or advertising assets? Log into www.bobrickresources.com to access Bobrick’s complete digital media library.
Go >
Bobrick Complies
Bobrick products comply with relevant building and fire codes. Get supporting documents and information.
Learn More >